Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund.

To be eligible, please contact us at mintpaw.help@gmail.com within 30 days of delivery. Unlike many stores, you don't need to send the product back — even an opened or used container is eligible for a refund.

How to Request a Refund
Email us at mintpaw.help@gmail.com with your order number. Once approved, refunds are processed within 3–5 business days to your original payment method. Please note it may take additional time for your bank or card provider to post the refund.

After 30 Days
Refund requests made more than 30 days after delivery fall outside our standard policy. If you have a concern beyond this window, please still reach out to us at mintpaw.help@gmail.com — we review these on a case-by-case basis.

Damages or Issues
If your item arrives defective, damaged, or incorrect, please contact us immediately at mintpaw.help@gmail.com so we can make it right.

Return Shipping
If a physical return is ever required, return shipping is on us.